Frequently Asked Questions
Our standard MOQ is 500 pieces. For orders below this quantity, please consult with our project manager. We may offer flexible solutions depending on the product size, complexity, and customization requirements.
Yes, you can select from a wide range of fabrics and fillings. We offer various plush fabrics, velvets, cotton blends, memory foam, recycled‑PET stuffing and more. OEKO‑TEX and GRS certified eco‑friendly materials are available as options.
Sample development generally takes 10‑15 working days. Projects with complex shapes, special fabrics or embroidery features will require extra lead‑time.
Definitely. Our in‑house design team can turn your rough sketches, concept descriptions or reference photos into production‑ready artwork for custom cushions and pillows.
All raw materials and finished items comply with EN71, ASTM F963, CPSIA and CE safety standards. Relevant test reports can be supplied for your bulk orders.
Yes, full customization on size, shape, color, embroidery and printing is supported. We can produce uniquely shaped cushions and pillows to match your brand vision.
Strict multi‑level QC runs through material incoming check, in‑process monitoring and final finished‑goods inspection. Third‑party pre‑shipment inspection is also acceptable.
We supply OPP poly bags, gift color boxes, custom hang‑tags, woven labels and sustainable eco‑packaging solutions to fit your brand marketing needs.
Mass production lead‑time normally ranges from 30‑45 working days after sample confirmation. The exact schedule depends on order quantity and product complexity.
Yes, we can cooperate with your nominated freight forwarder or arrange shipping service for you. Complete export documents including commercial invoice, packing list and certificates will be prepared.
